> > Hi,
> >
> > Thank you for your note. When you experience an issue like this, I
> > recommend you perform a factory reset on your device, sign into the
"Talk"
> > app on your device, and then sign out again.
> >
> > Please note that this the reset will reset your device to its original
> > state. While your media content (photos, music, etc.) will not be
deleted
> > from the SD card, applications and their related data will be
uninstalled.
> >
> > Before the factory reset, make sure that your contacts are synced to
your
> > Google account by logging into Gmail from a computer and verifying if
your
> > contacts appear there. If your contacts are not synced, then I
recommend
> > updating your sync settings at Settings > Accounts and Sync and
choosing
> > either AutoSync or touching the account you would like to sync and
> > choosing "Sync Contacts."
> >
> > Along with syncing contacts, please back up any important application
data
> > and/or settings by navigating to Settings > Privacy and selecting
'Back
> > up my data' and 'Automatic restore.'
> >
> > To perform a factory reset:
> >
> > 1) Go to Home > Menu > Settings > Privacy.
> > 2) Press "Factory data reset".
> > 3) Press "Reset phone" (or "Reset tablet").
> >
> > Note that in some devices the "Factory data reset" option may be
located
> > under a different menu item, such as Phone Storage.
> >
> > After you perform the factory reset, make sure you sign into your
device
> > with the same primary Google Account you were using before. After
that:
> >
> > 1. Open the "Talk" application. This will automatically sign you into
> > Google Talk.
> > 2. Select Menu> Sign out
> > 3. Try to download from Android Market
> >
> > If these steps don't resolve the issue or If I can assist you further,
> > please let me know.
> >
> > Regards,
> >
> > Matt
> > The Android Market Team
> >
> >
Hi there,
Thanks for writing back. If those steps don't work, try changing the
password on your Google Account and then sign back into your device with
the new password.
Just in case, I've included instructions below:
1. Sign in at
http://www.google.com/
2. Click your email address in the upper-right part of the screen
3. Select "Account settings"
4. Go to the "Changing your password" link
5.
If the issue continues unresolved or if you have additional questions,
please don't hesitate to write back.
Regards,
Matt
The Android Market Team
