To soft reset the phone
1. Press HOME > MENU, then tap Settings > Security > Factory data reset.
2. On the Factory data reset screen, tap Reset phone and then tap
Erase everything.
To hard reset the phone using phone buttons
1. With the phone turned off, press and hold the HOME and BACK buttons, and then briefly press the END CALL/POWER button.
2. Press the ENTER button to begin the reset process.




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