Hello xxxxxxyyyyyy,
Thank you for writing back to Windows Live Technical Support. This is Angel and I acknowledge the time and effort that you spent in providing us the details for our password investigation. I know how important it is to resolve your issue and I am here to help you.
xxxx yyyy we have successfully verified the data that you provided. We have sent a Password Reset e-mail message to the e-mail address that you asked us to respond to nekitrecimail@nesto.
Important: For your privacy and security, the password reset will expire within 3 days and can only be used once. If you had issues changing your password, reply to this email and we will send another password reset link.
Before you try to reset your password, we suggest that you clear your browser's cache and delete cookies. For browsers other than Internet Explorer (IE), please visit the browser homepage and look for information on how to do this.
To reset your password, open the e-mail message that has the subject "Reset your Windows Live ID password." Follow the instructions on that e-mail to reset your password.
Notes:
a. This e-mail message should be in the Inbox. If you do not see this message in the Inbox, check your junk mail. E-mail services offer filters that may direct e-mail messages from some domains to a Junk Mail folder. For information about filters, please contact your e-mail service provider.
b. Choose a password that will be rated "Medium" or "Strong" in our Password Strength meter. To do this, please visit:
neki link asdf...
After you reset your password, we suggest that you change your account information, so that in the event that you encounter password issues again, you may utilize our online options to reset it. We encourage you to change your alternate e-mail address and secret question and answer as well. To do this, please visit:
https://account.live.com/summarypage.aspx
For your future queries on Windows Live products, come and visit Windows Live Solutions Center:
http://windowslivehelp.com/
This is our new solutions portal with direct access to support resources. Users can get real-time updates on service availability, questions asked by other users and solution from Windows Live Technical Support experts and knowledgeable customers.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live ID.
Thank you,
Angel
Windows Live Technical Support
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Help secure your Live ID against identity theft - visit
http://account.live.com and update your password reset information today.